“The management team at this SME was struggling to communicate effectively and concerned about how to address issues that were affecting productivity and business performance. Amanda was contracted to conduct a 360-degree appraisal on each of the three Directors (involving the entire staff), and then reported back to them, their chairman and HR manager.
“This process helped us to identify, confront and tackle problems that we had previously found difficult to address. As a result of the feedback and extensive information we received from Amanda – on the three directors and also on the company as a whole – we could pinpoint individual strengths and weaknesses and restructure roles accordingly. Communication is now more open and effective across the management team and companywide. The coaching process also enabled us to take commercial decisions that saved the company money and increased our productivity.”
CEO, energy sector SME